Can I get a refund?
Marketplace promotions and property listing fees are one-time purchases that start as soon as payment is confirmed, so they are not refunded once they are live, including when you remove the listing early. Subscriptions (Rental Pro, the Guest Guide) can be cancelled any time and run to the end of the paid period. If you were charged in error or something did not activate, tell us through the Contact page and we will put it right.
Last reviewed October 23, 2026. Something out of date? Tell us on the Contact page.